Grecian Look ships packages with US Postal Service. The order tracking email clearly outlines the form of shipment for your order so you can easily track the package.
Grecian Look tries to provide you with the most economical shipping costs. You will always know the estimated cost of ground shipping for the items you have in your shopping cart prior to starting the checkout process, so there are no surprises!
The current rates for our shipping methods are:
|Purchase Amount||USPS Delivery|
|Up to $24.99||$9.99|
|$25.00 - $40.00||$11.99|
|$40.01 - $60.00||$13.99|
|$60.01 - $80.00||$15.99|
|$80.01 - 99.99||$18.99||$99.99 +||Free Shipping|
Orders placed Monday thru Thursday are processed and shipped within 24-48 hours. Orders placed on Friday will ship on Monday.DUE TO COVID-19 SHIPPING TIMES MAY BE PUSHED BACK BY A DAY.
Grecian Look carries some oversize or heavy items, for which we apply additional shipping charges due to the large expense of shipping these items. If an item does require additional shipping, this shipping charge will be outlined on the product’s page, in the shopping cart and during checkout, so you will know when the item includes this charge and the exact amount of the additional shipping you will pay for the item.
We try to get orders out of our warehouse as quickly as possible. We primarily ship orders Monday, Wednesday and Friday by noon.
Grecian Look ships in stock orders from our warehouse in Wilbraham, MA. The orders usually take 1-4 days to arrive depending on where you live in the United States.
Grecian Look makes every effort to get packages to you within the time frame outlined during checkout, but sometimes, packages do not arrive in a timely manner. We offer our In Stock Guarantee and Same Day Shipping because we ship your order quickly, but sometimes packages can experience a few problems in transit.
Often times, when there is a shipping problem, packages have been mis-delivered or delivered to a neighbor, returned due to delivery failure, or damaged in transit. If the tracking number indicates that the package was delivered, please check with neighbors and other family members regarding delivery. Please also check the exterior of your home – sometimes, packages are left at side doors, on porches, near or in a garage, or even behind bushes.
If a package is returned to us because it is deemed undeliverable, we will contact you right away regarding this problem. Often times, an address is incorrect, and we can make the change and get the package out right away, if that is what you desire.
If you discover a different error upon tracking your package or cannot locate a package that was delivered, please contact us as soon as possible, and we will do everything possible to remedy the situation. Often times, we do not know that there has been a delivery issue until we hear from you – so contact us!
In addition to shipping to physical addresses, Grecian Look ships all in stock items to PO Boxes via the US Postal Service.
Upon order shipment, Grecian Look sends an order tracking email with the carrier information and the tracking number, if applicable, in order to track the status of your shipment. To track your package using the tracking number provided, please visit the carriers website:
USPS Tracking: www.usps.com
Should you not receive the order tracking email, or if you ever have any questions regarding your order, please do not hesitate to contact us.
We expect our customers to be 100% satisfied with the products we sell and the service we provide. If at any time in the next 30 days you are NOT 100% satisfied, you may send your purchase back for a refund for the price paid for the merchandise (minus what you paid for shipping).
In the unlikely event that we've made an error with your order or a product is defective, please contact us so that we can make it right!
We regret we cannot refund delivery charges for returns. The customer is responsible for any additional shipping charges associated with an exchange. If merchandise is returned in "as-new" condition within 60 days of purchase, a credit (minus what you paid for shipping) will be issued to the original credit card used for purchasing the item(s). All returns & exchanges MUST include a valid RAN (Return Authorization Number) number issued by Grecian Look. Please contact us to get a return authorization.