Grecian Look ships packages with UPS and USPS. The order tracking email clearly outlines the form of shipment for your order so you can easily track the package.
The cost of shipping is processed once order is packed and will be added to invoice.
For festival orders please have your order in 4-6 weeks before festival begins to allow time to fulfill order and transit time.DUE TO COVID-19, UPS & USPS delivery times may be pushed back by a couple of days.
We try to get orders out of our warehouse as quickly as possible. We primarily ship orders Monday thru Friday.
Often times, when there is a shipping problem, packages have been mis-delivered or delivered to a neighbor, returned due to delivery failure, or damaged in transit. If the tracking number indicates that the package was delivered, please check with neighbors and other family members regarding delivery. Please also check the exterior of your home – sometimes, packages are left at side doors, on porches, near or in a garage, or even behind bushes.
If a package is returned to us because it is deemed undeliverable, we will contact you right away regarding this problem. Often times, an address is incorrect, and we can make the change and get the package out right away, if that is what you desire.
If you discover a different error upon tracking your package or cannot locate a package that was delivered, please contact us as soon as possible, and we will do everything possible to remedy the situation. Often times, we do not know that there has been a delivery issue until we hear from you – so contact us!
SHIPPING TO PO BOXES
In addition to shipping to physical addresses, Grecian Look ships to PO Boxes via the US Postal Service.
TRACKING YOUR ORDER
Upon order shipment, Grecian Look sends an order tracking email with the carrier information and the tracking number, if applicable, in order to track the status of your shipment. :
Should you not receive the order tracking email, or if you ever have any questions regarding your order, please do not hesitate to contact us.
No returns on merchandise from previous years will be accepted or credited to accounts. All sales are final.
Consignment Return Policy
Restock fees are as follows: 1) A .25cent fee added for each price tag left on merchandise. 2) A .25cent fee will be added for each SKU number tag that is missing. 3) A .25cent fee for items that are missing small bag.